Soft skills in today’s workplace are crucial. Having an organization whereas the majority of the workplace doesn’t have soft skills can lead to company failure. Most companies whose employees are deficient in this area find that their overturn rate is above average. They will also find the level of unsatisfied or unhappy associates are high.
Lack of Soft Skills and its Results
Studies show that in these same companies associates are less likely to stay late, recommend the company to friends or attempt to do positive things for the firm, beyond what is expected. Companies that recruit managers who have a lack of soft skills have been seen to have a much lower growth or profit rate than companies who seek to hire management that have a knowledge of soft skills.
So the very profitability of a firm, now greatly depends on the amount of soft skills training of the associates and management. Because of this, many companies now offer soft skills training. They are now making investments toward this type of training and providing it free to there associates.
Finding the time, between everyday tasks, to allow an associate to take this sort of training can be challenging. However, many forms are finding that the risks of employees not taking the training is too high. Especially, management staff that has numerous people working under them.
6 Soft Skills in the Workplace
Here are six soft skills that without, could make or break your company:
- emotional intelligence
- team work
- problem solving
- work ethic
The ability to communicate, when in a management position can not be pointed out enough. The strength or lack of can either lead you to success or failure. Good communication skills, in many cases is the very backbone of a good manager.
Let’s take a good look at emotional intelligence. It’s understood that this word could send the wrong signal or be misleading. It simply means that the individual is fully aware of his or her own feelings and emotions.
Being self-aware is not a bad thing. A person that doesn’t have awareness of him or herself, could turn an already stressful situation into a worse one. For example, if a manager knows that he doesn’t like to speak in front of agitated crowds, then it may be wise to speak to smaller groups of two or three.
He knows himself, and is fully aware that speaking to an upset group of people is not one of his strong points. He’s good at all other aspects of the job, however these particular incidents, he knows he should avoid.
This type of self-awareness has allowed him to move forward in the company and prosper. Knowing and being aware of what one is capable of is crucial in management.
Teamwork and problem solving are skills used, in most cases, daily in the workplace. Problems arise often, one can rarely predict the type of issue that may occur on any given day. So having the proper training to use your critical thinking skills and maneuver through the situation is vital.
It may be surprising to know how many people actually have an issue with adapting to changes. And in many cases, it is as simple as recognizing the issue. Once the associate knows that this problem exists, they can then move on to take the right steps to try to fix it. Changing work environments and/or changing work procedures happen often. So having a team that deals with changes and not avoid or leave the scene is necessary.
Sometimes the importance of work ethics gets lost. With the everyday demands of making money, some managers may lose sight of how very crucial work ethics actually are. Work ethics can come into play while dealing with the customer, the client, or even the vendors. It simply means to be fair and honest.